Payment Policy

1. Accepted Payment Methods

At Meg & Sam, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Visa

Transactions are processed in GBP (£). Currency conversion may be applied by your payment provider where applicable.

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All product prices on Meg & Sam are displayed in GBP (£). Final charges may vary depending on exchange rates applied by your payment provider.
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Meg & Sam uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your full credit card or payment details. Sensitive payment information is processed securely by our payment providers.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • If you experience any issues with your order or payment, please contact us first at info@megandsam.com so we can assist you.
  • Unauthorised or unfounded chargebacks may be disputed. We kindly ask that you contact our support team before opening a dispute with your bank or payment provider.

6. Fraud Prevention

  • Meg & Sam reserves the right to cancel or place on hold any order suspected of fraud or unauthorised activity.
  • Additional identity or payment verification may be requested for high-value transactions or where suspicious activity is detected.

7. Contact Us

Business Information:

  • Website Name: Meg & Sam
  • Operated By: LOOMISS LTD
  • Company Registration Number: 17176290
  • D-U-N-S Number: 234775050
  • Registered Office (Administrative Only): 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Contact Details:

Opening hours: Monday to Friday: 09:00 – 17:00 (GMT). Customer service will respond within 24 hours on business days.

Free Shipping

We offer free shipping on all orders in the United Kingdom. Click here for more information.

Customer service

Our customer service is available Monday to Friday from 09:00 – 17:00 (GMT). Click here to get in touch with us.

30-day return policy

Not satisfied? Easily return within 30 days to ensure a safe and simple shopping experience with us. For more details, click here.