Contact Us

At Meg & Sam, your satisfaction is our top priority. Whether you have a question about an order, need help with delivery, or would simply like to share feedback, our support team is here to assist you.

Why Contact Us

  • Order or delivery inquiries
  • Returns or exchanges support
  • Questions about our products
  • Feedback or suggestions
  • Any other general inquiries

Need help? Contact our customer service team — we're here to support you.

Customer Service Hours

Monday to Friday: 09:00 – 17:00 (GMT)

Saturday & Sunday: Closed

Customer service will respond within 24 hours on business days.

Contact Information

Business Information

  • Operated By: LOOMISS LTD
  • Company Registration Number: 17176290
  • D-U-N-S Number: 234775050
  • Registered Office (Administrative Only): 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Free Shipping

We offer free shipping on all orders in the United Kingdom. Click here for more information.

Customer Service

Our customer service is available Monday to Friday from 09:00 – 17:00 (GMT). Click here to get in touch with us.

30-Day Return Policy

Not satisfied? Easily return within 30 days to ensure a safe and simple shopping experience with us. For more details, click here.